Service Request

For immediate assistance with your internet service, you can call (855) 450-3505 or (906) 639-3505 (LOCAL). Help is available 24/7.

You can also complete the form below to notify our customer care team of trouble with any service from Michigan Broadband Services.

    All ServicesInternetPhone

    Network Status

    Thank you for checking on the status of our network. At this time, no known outages or issues are affecting our network or the services it delivers.

    If you are experiencing issues with your services, please contact our office at (855) 642-4227 (Upper Peninsula) or (231) 714-0505 or complete and submit the form above.

    For technical support, please call (855) 450-3505. Technical support is available on a 24/7 basis.

    Troubleshooting Resources

    Troubleshooting Fiber Connectivity

    Router Placement

    Bandwidth 101

    Phishing Awareness