Get in Touch

Are you a current customer? If you’re a current customer who needs immediate assistance, please either call us at (855) 642-4227 (toll free) or at (906) 639-3505 (local) or submit a support ticket by clicking here or by emailing customercare@michbbs.com. A team member will get back with you as soon as possible. If you have a general or billing related question, please contact complete the form below.







    ONLINE ACCOUNT SERVICES

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    ONLINE BILL PAY

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    EMAIL ACCOUNT

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    RESOURCES

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    UPGRADE

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    SERVICE REQUEST

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    MOVE MY SERVICE

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    Carney Address
    Office Hours 7:00 AM – 4:30 PM – Central Time, Mon. – Fri.
    397 US 41N
    Carney, MI 49812

    (855) 642-4227 (Toll Free)
    (906) 639-5000 (Local)
    Traverse City
    Office Hours 8:00 AM – 5:00 PM – Eastern Time, Mon. – Fri.
    1200 W. 11th Street
    Suite 208
    Traverse City, MI 49684

    (231) 714-0505 (Local)
    Mailing Address
    Corporate and Bill Payments
    Michigan Broadband Services
    PO Box 86
    Carney, MI 49812-0086

    Send an Email:
    customercare@michbbs.com