help desk software

Leadership Team

Bruce Moore

Bruce K. Moore

President and General Manager

Bruce Moore was named the President and General Manager of Michigan Broadband Services in October of 2016.

Mr. Moore has 29 years of experience successfully leading sales, customer care and operational teams in the telephone, cable television, and fixed wireless broadband telecommunication industries.

Mr. Moore received his B.A. in Telecommunication from Michigan State University.  He is a registered basketball official in Michigan and has officiated the 2012 Class D Boy’s State Championship game as well as the 2016 Class A Girl’s State Championship game.

Bart Hall

Bart Hall

Operations Manager

Bart Hall directs network management and plant operations for Michigan Broadband Services. Mr. Hall has 28 years’ experience in the Telecommunications industry with 24 of them being employed with Michigan Broadband Services.

Mr Hall began his career with the USAF as a computer and data circuitry specialist providing communications support at Andrews AFB in Maryland.

He is a past Commander and current member of the American Legion.

Becky SchetterBecky’s picture will go here.

Becky Schetter


Ms. Schetter has 33 years of experience in the telecom business with Upper Peninsula Telephone Company, holding positions in customer service, billing, and accounting.  She was promoted to Controller in 2012.

She also holds the position of Clerk on the Nadeau Township Board (1998 – present).

Lori VanLori’s picture will go here.

Lori A. Van

Manager of Customer Services

Lori started at Michigan Broadband Services in May of 1990 in the repair department.  During her career she has held numerous positions, but found customer service the most rewarding.  She was promoted to Manager in July 2004.  She oversees the customer service representatives and installations to ensure customer satisfaction is the main focus.

She is currently the President of the Village of Daggett where she resides with her husband Scott.

Matt DaleLori’s picture will go here.

Matt Dale

Director of IT

Matt Dale is the Director of IT for Michigan Broadband Services. With 25 years of experience, he is the solution architect for all inside and outside network operations. He began his career with Michigan Broadband Services in 2018 and has been involved with the fiber network builds since their inception.

Matt began his career as a help desk technician in Escanaba, and has worked his way up the ranks of IT ever since. After living in several different states over the years, he has returned to the area with his family to continue his career with Michigan Broadband Services.

Matt is active in several community organizations and volunteers frequently. He also loves coaching youth football in Gladstone.

Michigan Broadband Services

Carney Office
397 US 41N
P.O. Box 86
Carney, MI 49812-0086

Traverse City Office
1200 W. 11th Street
Suite 208
Traverse City, MI 49684

Traverse City Chamber of Commerce
help desk software